AccessDiff FAQ
Q: How do I use my license key?
A: In the help menu click Register, enter your user name and license key and then restart AccessDiff. If you are using Access 2007; click on the Add Ins Tab then click Register on the Help Menu.
Q: I lost my license key how do I retrieve it?
- Click on this link https://www.kellermansoftware.com/account.aspx
- Login using your user name and password.
- Scroll down to Order History
- Click on the order number to view your receipt with the license key
Q: AccessDiff acts like it is still in trial mode even after I entered the user name and license key.
A: Restart AccessDiff
Q: Where can I download the latest version of my software?
A: See the Download page for more information.
Q: Can AccessDiff compare Access 97 Databases?
A: AccessDiff handles Access 2000 databases or higher. To compare Access 97 databases, convert the database to a newer version before comparing.
Q: What is the maximum limit that AccessDiff can compare?
A: The limit is imposed by Microsoft Access, there can be a maximum of 2GB of differences between the two databases that are compared.
Q: I am using AccessDiff with Access 2007 and getting the message: "The digital signature has been tampered with." How do I get around this?
A: Make sure you download and install the latest version of AccessDiff. After installation, double click on AccessDiff for Access 2007.accdc where you installed AccessDiff. This will install a digitally signed file specifically associated for your machine.
