Kellerman Software Security Policy
Your online safety and security while on our site is very important to us. We take precautions to protect all the information you provide to us. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. In our case, we use GoDaddy as a provider of our SSL certificate. If you would like to check our certificate, you can do so by clicking the Turbo SSL link. You can also verify that you are using our secured socket by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. All employees are required to sign non-disclosure agreements before being granted access to personally identifiable information, and are required to lock their station when they leave their station. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Additionally we use a third party; McAfee's Scan Alert to continually verify that the site is secure from hacking, credit card fraud, and identity theft.
Fair Credit Billing Act
We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any portion of this $50.00, we will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
If you feel that your inquiry has not been satisfactorily addressed, you should contact TRUSTe, an independent privacy organization.
In the end, you can rest assured that we want to provide a safe environment for you to purchase online.